Ahmed Atallah

About the Candidate

AHMED ATALLAH
Senior Shipping Manager
+966 59 788 5643
ahmed_moniem@hotmail.com
Riyadh, Saudi Arabia 13525
linkedin.com/in/ahmedmoniem
1977-10-04 Kuwait
Egyptian
PROFESSIONAL SUMMARY
Endures 25 years of total experience, including more than 20 years of
hands-on expertise in Shipping and Supply Chain Management and 5
years of experience in Marketing Research and Market Studies.
– Analytical and well-organized, with a focus on improving processes
and procedures, as well as creating and implementing comprehensive
shipping strategies.
– Possesses effective communication and team-building skills, supported
by an extensive network of industry connections to facilitate daily
operations and critical tasks.
– Fully knowledgeable about global and local shipping and customs
regulations and policies.
– Excellent interpersonal, written, and verbal communication skills.
– Demonstrates strong leadership and supervisory abilities.
– Manages all import and export shipments and oversees shipping
procedures (Air and Ocean) in collaboration with international and local
suppliers to ensure delivery to the final client starting from submitting
orders to discussing the shipping process, preparing necessary
documentation, managing packing and customs procedures,
coordinating local trucking (EXW), and taking any required actions to
ensure the secure and smooth transport of goods until delivery (FPOD),
including transit stops as needed.
– Additionally, I focus on finding the most economical shipping rates
while ensuring high-quality shipment procedures and a seamless flow.
– Experience includes handling temperature-controlled shipments in the
cold chain, managing special shipments such as IMO or hazardous
materials, as well as oversized and overweight shipments that need
special container types.
– Other responsibilities include cross-booking and re-exporting
shipments.
– The option to visit any country to oversee shipping procedures if
needed.

SKILLS
• Shipping
• Freight Forwarding
• Ocean Freight
• Air freight
• Land Freight
• Supply Chain
• Logistics
• Procurement
• Global sourcing
• Customs regulations
• Problem-solving
• Customer relations
• Marketing Research

Freight Forwarding Manager 01/2024 – Present
Mkhdoom logistics Services Riyadh
As the Freight Forwarding Manager for a startup company, My key
responsibilities include:
¨ Establishing general frameworks for the company’s various activities,
including sea, air, and land shipping.
¨ Contributing to the establishment of the organizational structure for
various departments, including Commercial, HR, and Finance.
¨ Creating foundations and frameworks for organizing work procedures
among the company’s different departments.
¨ Attracting qualified expertise for all departments.
¨ Streamlining and professionally organizing workflows to meet the
goals and ambitions of the company and its founders.
¨ Promoting and advertising the company’s various services on social
media platforms and related websites.
¨ Enhancing the company’s platform, which allows customers to access
all company’s services.

Country Pricing Manager – Freight Forwarding 08/2023 – 11/2023
AJEX Logistics Services Riyadh
As a Country Pricing Manager, and in line with the company policy to
centralize pricing in Riyadh, I am responsible for the following:
¨ Quoting international ocean and air shipments (both import and
export) for all shipment terms PTP, DTP, and DTD.
¨ Communicating with a worldwide network of international and local
agents.
¨ Coordinating with sales teams in KSA, Bahrain, and the UAE to
understand client needs.
¨ Identifying the best rates in the
international market based on shipment terms, commodity, dimensions,
weights, packing, EXW, trucking, insurance, customs clearance,
warehousing, temperature control, special documentation, and more,
to provide the best offers to customers.
¨ Engaging in strong negotiations with international agents to secure
target rates for clients.
¨ Adhering to the company’s profit margin policy.
¨ Coordinating with operations teams.

Senior Shipping Manager 08/2022 – 08/2023
Emddad Middle East for Shipping Services Riyadh
As a Senior Shipping Manager, I was responsible for overseeing
international shipping:
¨ Coordinating international shipping processes.
¨ Monitoring EXW processing in the country of origin.
¨ Managing local logistics in the country of destination.
¨ Building and maintaining strong relationships with clients.
¨ Collaborating with clients to prepare the necessary documents for
customs clearance.
¨ Overseeing customs procedures.
¨ Coordinating with the accounting department to facilitate the timely
issuance of invoices.

Senior Shipping & Logistics 08/2018 – 10/2021
Worldwide for International Shipping (WWIS) Mansoura
As a Senior Shipping & Logistics professional, I was responsible for
international shipping and managing communications with shipping line
agencies:
¨ Contributing to the development of the company’s strategic plans in
collaboration with our experienced team.
¨ Building and maintaining strong relationships with all shipping lines to
facilitate international orders and secure competitive rates.
¨ Determining work procedures and preparing schedules and shipping
methods to meet shipping and receiving timelines based on shipment
priorities. This ensures an expedited workflow while maintaining the
accuracy and completeness of shipments.
¨ Managing the team in a manner that fosters a positive work
environment.
¨ Generating the necessary customs documentation (including
commercial invoices, packing lists, and certificates of origin) and liaising
with customs regulations to ensure compliance with all documentation
requirements.
¨ Coordinating trucking & logistics services between our clients and
truckers.

Supply Chain Manager 02/2015 – 05/2018
Al-Tameer Company Ltd Riyadh
Al-Tameer’s business activities are of international scope, including the
Middle East, Saudi Arabia, in particular, Western Europe, and North
America.
Al-Tameer Company Limited also enjoys a good rapport through its
major investments in various sectors, i.e., real estate (Luxurious royal
palaces), industrial, services, contracting, agriculture, etc. (public and
private companies) outside Saudi Arabia.
Through the leadership of a workflow, my duties/achievements include
but are not limited to:
¨ Building strong cooperative relationships directly with the shipping
lines, freight companies, sponsors, and other supporting service bodies.
¨ Create and improve processes and procedures to track, check,
prioritize, and route orders.
¨ Manage all relevant documents such as Inv.s, P.L., CO, packing, EXW,
B/L, etc.
¨ Inspect labels, barcodes, and other features of completed and ready
orders before shipping.
¨ Control the shipping department budget.
¨ Collaborate with chief engineering, warehouse, purchasing, and other
managers to optimize the shipping processes to be always on time plan.
¨ Resolve and investigate the customer problems and the other issues
regarding shipped orders. – Ensure compliance with legal regulations
and company policies.
¨ Ensure that shipments are delivered successfully from the origin to the
warehouses or destination (cross-booking) through all necessary
processes, including customs clearance and insurance.
¨ Finalise significant and major contracts with all suppliers, and
prepare Pre-shipment and post-shipment documentation.
¨ Prepare and review frequent reports (daily, weekly, monthly, and
annual reports).
¨ Ensuring that all employees follow all applicable health and
safety regulations and other company-related policies and
procedures.
¨ Possess knowledge of national and international import/export legislation and effectively resolve any issues that may
arise in international freight transportation.
¨ Managing a range of preferred suppliers, developing positive supplier
relationships aligned to business.

Customer Service Coordinator 02/2011 – 02/2016
Worldwide for International Shipping (WWIS) Mansoura
As a Customer Service Coordinator, my responsibilities include:
¨ Managing a high volume of inbound and outbound phone calls to
understand customer’s delivery requirements.
¨ Communicating and coordinating with logistics and trucking providers
to obtain competitive rates and arrange shipments as needed to ensure
timely and efficient movement of goods.
¨ Addressing and resolving customer complaints promptly and
effectively.
¨ Submitting shipping instructions before cut-off times.
¨ Handling shipping documentation and coordinating with the shipping
line or agent.
¨ Coordinating with customs clearance agents on behalf of the
customers.
¨ Closely monitoring clients’ shipments on a daily basis.
¨ Generating required reports for the company.
¨ Verifying customer invoices for accuracy.
¨ Developing processes to enhance the efficiency and organization of
the supply chain.
¨ Ensuring that customer’s needs are met, which includes delivering
shipments according to their requirements.

Area Commercial Supervisor 08/2007 – 02/2011
CMA-CGM (French Shipping Line) Mansoura
As an Area Commercial Supervisor, for CMA CGM “3rd largest shipping
company worldwide”, my responsibilities were:
¨ Develop and win significant new business, maximize revenues from
new opportunities, and retain existing clients within my area.
¨ Work to achieve the company’s plan in terms of the number of target
customers.
¨ Manage sales plans in six governorates (Dakahlia, Gharbia, Damietta,
Kafr El-Shiek, Ismailia, and Munofiah).
¨ Acting as the primary contact and relationship manager for all
customers within the region and working effectively with business unit
managers to develop proposals and win new business.
¨ Promote and drive growth by selling additional products and services.
¨ The good experience and abundance of shipping information
made me very qualified to intervene in solving any kind
of customer problems anywhere in the world in cooperation with my
colleagues in all worldwide branches.
¨ Direct communication with customers through a visit accompanied by
sales colleagues or by online or phone communication.
¨ Totally responsible for the car shipments.
¨ Booking all types of containers for all different shipments.
¨ Booking fresh fruit and vegetable shipments, whether in reefer or dry
containers, which are very critical sensitive shipments.

Commercial Manager 09/2006 – 07/2007
Al-Wady Vanneste (Flax Spinning Mill) Gamasa Industrial Zone
As a Commercial Manager for a flax spinning mill, my responsibilities
were not limited to:
¨ Our products are flax textile supplies from the raw material, spun until
yarn.
¨ Online promoting our products on different international fabric
websites
¨ Well studying the international yarn market to find new products, new
production lines, and new production ways.
¨ Hosting major spinning and weaving clients from all over the world to
see our factory and the various production lines and also to personally
follow up and monitor their orders during implementation.
¨ Responsible for all general commercial, contract management, and
related administration tasks.
¨ Assist with the interpretation and execution of contractual standards
and commitments.
¨ Directly handling export and logistics missions.
¨ Control budget and ensure compliance with business reports.
¨ Preparation of proposals for renewals and new investments upon the
market needs.

Field Executive & Assistant Field Manager 04/2004 – 08/2006
AMRB (Marketing Research Co.) Cairo
As a Field Executive & Assistant Field Manager, my role was not limited
to:
¨ Leading a team of researcher representatives and coaching them in
their respective fields.
¨ Liaising with upper management ensuring the study targets are met.
¨ Analyzing the current marketplace and feeding back important market
and competitive information.
¨ Conduct training for the field research team on marketing research
tools and techniques along with dealing with respondents.
¨ Planning, executing, and managing research strategies and the target
respondents.
¨ Response to customer’s inquiries.
¨ Work with teams to deliver improvements in brand engagement
scores across different territory.

Assistant Field Manager (Delta Territory Supervisor) 02/2002 – 03/2004
Market Insight (Marketing Research Co.) Cairo
As an Assistant Field Manager and supervisor for Delta territory
for a marketing research company, my role was not limited to:
¨ Compiling and distributing statistical information.
¨ Analyze questionnaires by using SNAP, SPSS, and OSCAR programs.
¨ Write daily, monthly, and final reports about the study or project,
which we are in the process of, and other related documents.
¨ Organizing and planning the field (indoor & outdoor), examples
include focus groups, in-depth interviews, and projective techniques.
¨ Engage with customers/external agencies in different fields (e.g.,
Telecommunication, Shipping, Advertising, Marketing, Media, and
Pharma)
¨ Develop Market Research Plans.

Support Services Specialist 11/1999 – 01/2002
Al-Nahar Company (Freight Forwarder) Damietta sea port
As a Support Services Specialist, my role was not limited to:
¨ Print daily sales receipts and cross-check with computer software to
ensure accuracy.
¨ Prepare and print shipping labels corresponding to shipping needs.
¨ Ensure proper assembly and postage of items that need to be shipped.
¨ Track inventory and report any shortages to the sales team.
¨ Process orders based on the buyer’s preferred shipping system.
¨ Contact carrier and schedule shipping for each package.
¨ Follow-up on custom clearances.
¨ Ship Chandler is a service provider that offers a wide range of ship
supplies and equipment. This includes provisioning, maintenance, and
other necessary commodities and services for vessels while at port.

COURSESANDTRAININGS
¨ English Language Professional Practice Courses, 1999-2000
American University in Cairo (AUC), Egypt
¨ CERTIFICATIONS Certified IT, and E-Commerce Designer, 2000-2001
CIW by PEARSON VUE, USA