Ahmed Atallah

About the Candidate

PROFESSIONAL PROFILE

•    More than twenty (+20) years of hands-on professional experience in Shipping and Supply Chain Management supported by solid experience in Marketing and Market research studies with +5 years experience in Marketing Research.
•    Analytical, well-organized, and always aims to improve processes and procedures as well as the creation of overall shipping strategic planning & operational implementation process.
•    Have effective communication and team-building skills along with a wide range of connections in the market to facilitate and expedite daily and critical tasks.
•    Full awareness of global and local Shipping & Customs regulations and policies.
•    Perfect interpersonal skills, as well as written and verbal communication skills.
•    Strong computer skills with experience with Microsoft Office Suite programs.
•    Able to demonstrate strong leadership and supervisory skills.

Courses & Trainings
•    English Language Professional Practice Courses, 1999-2000 American University in Cairo (AUC), Egypt
•    CERTIFICATIONS Certified IT, and E-Commerce Designer, 2000-2001 CIW by PEARSON VUE, Egypt

EXPERIENCES

Jan, 2024 – NOW
Mkhdoom logistics                    Riyadh, Saudi Arabia
•    Freight Forwarding Manager
As a Freight Forwarding Manager for startup company; I’m responsible for:
•    Establishing general frameworks for the company’s various activities (sea, air, and land shipping).
•    Establishing the foundations and frameworks for organizing work procedures between the company’s various departments.
•    Attracting appropriate expertise for all different departments.
•    Organizing the workflow in a streamlined and professional manner, which achieves the goals and ambitions of the company and the founders.
•    Promoting and advertising the company’s various services on various social networking sites and various related websites.
•    Promoting the company’s platform, which allows various customers to deal with all of the company’s services.
•    Establishing various departments (commercial department, sales, pricing, operations, customer service, files and documents, billing and accounting).

Aug, 2023 – Nov,2023
AJEX Logistics Services                    Riyadh, Saudi Arabia
•    Country Pricing Manager – Freight Forwarding
As a Country Pricing Manager and following the company policy to centralized pricing in Riyadh; I’m responsible for:
•    Shipments pricing for international shipping, Import, Export, Ocean, Air, Land Freight & Logistic Operations for all shipment terms PTP, DTP & DTD.
•    Communicate with a worldwide network of international and local agents.
•    Coordinate with sales teams in KSA (Eastern, Western & Southern Area), Bahrain & UAE to receive client’s inquiries.
•    Studying shipment terms, commodity, both parties details, dimensions, weights, needed doc’s, ……etc.
•    Advising the best shipping solutions for customers based on cargo details.
•    Finding the best rate in the international market to provide the best offers for the customer.
•    Strong negotiation with international agents to gain client’s target rates.
•    Prepare detailed quotation including freight, EXW in origin, Customs clearance, Trucking, Packing, Warehousing and Temperature controller.
•    Following the company profit margin policy.
•    Supporting sales and operations teams.

Aug, 2022 – Aug, 2023
Emddad Middle East for Shipping Services        Riyadh, Saudi Arabia
•    Senior Shipping Manager
As a Senior Shipping Manager, I’m responsible for international shipping, Import, Export, Ocean & Air Freight, Pricing and Shipping & Logistics Operation, my responsibilities are to:
•    Coordinate the international shipping processes.
•    Follow up Ex-Work processing at the country of load.
•    Co-ordinate the local logistics at the country of discharge.
•    Build and maintain strong relationships with clients.
•    Co-ordinate with clients to prepare the needed doc’s for clearing.
•    Follow up the customs procedures.
•    Follow up and coordinate with accounting dept. to easily issue invoices.

Aug, 2018 – Oct, 2021
Worldwide for International Shipping (WWIS)     Mansoura, Egypt
•    Senior Shipping & Logistics
As a Senior Shipping & Logistics, I’m responsible for international shipping, Import, Export, Shipping Line agencies, my responsibilities are to:
•    Contribute to the Creation of Strategic Plans of the company in cooperation with our experienced team.
•    Coordinate the international and domestic shipping processes.
•    Build and maintain strong relationships with all Shipping Lines to facilitate all international orders and easily gain competitive rates.
•    Determining work procedures, preparing schedules and shipping methods required to meet shipping and receiving schedules, according to shipments priorities to expediting workflow. – Overseeing incoming and outgoing shipping activities to ensure accuracy, completeness, and
•    conditions of shipments.
•    Manages the team in a manner that supports a positive work environment.
•    Generating the needed customs documentation (Commercial invoice, Packing list, Certificate of Origin etc.)
•    Liaise with customs regulations and ensure all necessary documentation requirements are met.
•    Coordination trucking between our client and truckers fromto portclient’s warehouse which is a professional service we are doing and aims to be always on time and to reduce shipment costs.

Feb, 2015 – May, 2018
Al-Tameer Company Ltd                    Riyadh, Saudi Arabia
•    Supply Chain Manager
Al-Tameer Company Ltd. was established in 1980 as a Limited Liability company by Sheikh Khalid Al- Ibrahim, a prominent and influential Saudi Arabian businessman. Al-Tameer’s business activities are of international scope, including the Middle East, Saudi Arabia in particular, Western Europe and North America.
Al-Tameer Company Limited enjoys an outstanding and sound financial and management back up which enables it to be diversified in its activities in different fields, Al-Tameer Company Limited also enjoys a good rapport through its major investments in various sectors i.e real estate (Luxurious royal palaces), industrial, services, contracting, agricultural, etc. (public and private companies) in outside Saudi Arabia.
Through the leadership of a workflow, my duties/achievements include but are not limited to:
•    Building strong cooperative relationships directly with the shipping lines, freight companies, sponsors, and Other supporting service bodies.
•    Create and improve processes and procedures to track, check, prioritize and route orders.
•    Manage all relevant documents such as Inv.s, P.L., CO, packing, EXW, B/L    etc.
•    Inspect labels, barcodes, and other features of completed and ready orders before shipping.
•    Control the shipping department budget.
•    Collaborate with chief engineering, warehouse, purchasing, and other managers to optimize the shipping processes to be always on a time plan.
•    Resolve and investigate the customer problems and the other issues regarding shipped orders. – Ensure compliance with legal regulations and company policies.
•    Ensure that shipments are delivered successfully from the origin to the warehouses or destination (cross booking) through all necessary processes including customs clearance and insurance.
•    Finalise significant and major contracts with all suppliers, prepare Pre-shipment, and Post shipment documentation.
•    Prepare and review frequent reports (daily, weekly, monthly, and annual reports).
•    Ensuring discharge area (Ramp) is always organized and clean and meets all compliance factors.
•    Ensuring that all employees follow all applicable health and safety regulations and other company-related policies and procedures.
•    Possess knowledge of national and international import/export legislation and effectively resolve any issues that may arise in relation to international freight transportation.
•    Managing a range of preferred suppliers, developing positive supplier relationships aligned to business.

Feb, 2011 – Feb, 2016
Worldwide for International Shipping (WWIS)            Mansoura, Egypt
•    Customer Service Coordinator
As a Customer Service Coordinator, my responsibilities are to:
•    Deal with a high volume of inbound and outbound phone calls.
•    Understand customer’s delivery requirements.
•    Provide shipment quotes for customers and set up shipments as required by customers.
•    Communicate and coordinate with logistics and trucking providers to get competitive rates.
•    Coordinating transportation providers to ensure prompt and proper movement of shipments.
•    Communicate and handle customer complaints appropriately and quickly.
•    Perform shipping instruction submissions before cut-off timings.
•    Perform shipping documentation and coordination with the shipping line or agent.
•    Coordinate with the customs clearance agents instead of the customers.
•    Perform transportation coordination with overseas forwarders.
•    Close monitoring of client’s shipments on a daily basis.
•    Generate the company’s required reports (Daily or Monthly).
•    Verify customer invoices with accuracy.
•    Billing customers with accuracy
•    Developing processes that make the supply chain more efficient and organized.
•    Ensure that the customer’s needs are met, which means that the shipment was delivered.
•    Ensuring that the quality of all services provided meets the customer’s requirements.

Aug, 2007 – Feb, 2011
CMA-CGM (French Shipping Line)                Mansoura, Egypt
•    Area Commercial Supervisor
As an Area Commercial Supervisor, for CMA CGM third largest shipping company worldwide, my responsibility was:
•    Develop and win significant new business, maximize revenues from new opportunities and retain existing clients within my Area.
•    Work to achieve the company’s plan in terms of the number of target customers.
•    Manage Sales plans in six governorates (Dakahlia, Gharbia, Damietta, Kafr El-Shiek, Ismailia, and Munofiah).
•    Acting as the primary contact and relationship manager for all customers within the region and working effectively with business unit managers to develop proposals and win new business.
•    Promote and drive growth by selling additional products and services.
•    Good experience and abundance of shipping information made me very qualified to intervene in solving any kind of customer problems anywhere in the world in cooperation with my colleagues in all worldwide branches.
•    Direct communication with customers through a visit accompanied by outdoor sales colleagues or by online or phone communication.
•    Totally responsible for the car shipments.
•    Booking all types of containers for all different shipments.
•    Since my responsibility area is in agricultural areas, I was responsible for booking fresh fruit and vegetable shipments, whether in reefer or dry containers which are very critical sensitive shipments.

Sep, 2006 – Jul, 2007
Al-Wady Vanneste (Flax Spinning Mill)              Gamasa Industrial Zone, Egypt
•    Commercial Manager
As a Commercial Manager for flax spinning mill, my responsibilities were not limited to:
•    Our products are flax textile supplies from the raw material, spin until yarn.
•    Online promote our products on the different international fabrics websites
•    Well studying the international yarn market to find new products, new production lines, and new productions way.
•    Hosting major spinning and weaving clients from all over the world to see our factory and the various production lines also to personally follow up and monitor their orders during implementation.
•    Responsible for all general commercial, contract management, and related administration tasks. – Assist with the interpretation and execution of contractual standards and commitments.
•    Directly handling export and logistics missions.
•    Control budget and Ensure compliance with business reports.
•    Preparation of proposals for renewals and new investments upon to the market needs.

Apr, 2004 – Aug, 2006
AMRB (Marketing Research Co.)                    Cairo, Egypt
•    Field Executive & Assistant Field Manager
As a Field Executive & Assistant Field Manager, for a marketing research company, my role was not limited to:
•    Leading a team of researcher representatives and coaching them in their respective fields.
•    Liaising with upper management ensuring the study targets is met.
•    Analyzing the current marketplace and feeding back important market and competitive information.
•    Conduct Training for the field research team on marketing research tools and techniques along with dealing with respondents.
•    Planning, executing, and managing research strategies and the target respondents.
•    Response to customer’s inquiries.
•    Work with teams to deliver improvements in brand engagement scores across different territory.

Feb, 2002 – Mar, 2004
Market Insight (Marketing Research Co.)            Cairo, Egypt
Member of GFK Customer Research Worldwide
•    Assistant Field Manager (Supervisor for Delta Territory)
As an Assistant Field Manager and supervisor for Delta territory for a marketing research company, my role was not limited to:
•    Compiling and distributing statistical information.
•    Analyze questionnaires by using SNAP, SPSS, and OSCAR programs.
•    Write daily, monthly, and final reports about the study or project which we are in the process of, and other related documents.
•    Organizing and planning the field (indoor & Outdoor), examples include focus groups, in-depth interviews, and projective techniques.
•    Assist promotional activities.
•    Engage with customers/external agencies in different fields (e.g. Telecommunication, Shipping, Advertising, Marketing, Media, and Pharma)
•    Develop Market Research Plans.

Nov, 1999 – Jan, 2002
Al-Nahar Company (Freight Forwarder)        Damietta sea port, Egypt
•    Support Services Specialist
As a Support Services Specialist for a freight forwarding company, my role was not limited to:
•    Print daily sales receipts and cross-check with computer software to ensure accuracy.
•    Prepare and print shipping labels corresponding to shipping needs.
•    Ensure proper assembly and postage of items that need to be shipped.
•    Track inventory and report any shortages to the sales team.
•    Process orders based on the buyer’s preferred shipping system.
•    Contact carrier and schedule shipping for each package.
•    Maintain a clean and safe work area and update supplies as needed. Follow-up on custom clearances.