Mohamed Saeed

About the Candidate

Network Engineer with 2 years of experience in troubleshooting and optimizing network and security issues to minimize downtime and ensure seamless communication. Passionate about solving complex technical challenges and continuously improving technical skills. Adept at collaborating with cross-functional teams to achieve common goals. Excited to bring expertise and enthusiasm to your esteemed organization.
EXPERIENCE
Network Engineer
EDESON FOR IMPORT & EXPORT ELECTRONICES DEVICE SUPPLIERS
• Design, implement, and manage enterprise-level network infrastructures, including routers, switches, firewalls, and VPNs.
• Perform network troubleshooting and diagnostics to identify and resolve connectivity, performance, and security issues.
• Monitor network performance and utilization using network monitoring tools and implement optimizations to improve efficiency and reliability.
• Implement network security measures, including firewalls, intrusion detection/prevention systems, and access control lists, to protect against cyber
threats.
• Provide technical support and guidance to internal teams and external clients on network-related issues and best practices.
• Engineered and deployed a network infrastructure upgrade that increased data transfer speeds by 50% and reduced downtime by 30%, utilizing
technologies such as Cisco routers, switches, and firewalls.
• Designed and deployed a scalable network infrastructure, increasing network uptime by 25% and supporting over 500 devices using Cisco switches
and routers.
IT Support & Network Engineer
POLICE HOSPITAL (OMER SAWI) COMPLEX. 2022-2023
• Engineered and maintained network infrastructure for a 200-user office, incorporating security protocols that reduced downtime by 50% and
increased system reliability using Cisco routing and switching solutions.
• Engineered and managed a robust network infrastructure, achieving 99.9% uptime and enhancing system efficiency through proactive maintenance
and deployment of monitoring tools such as Nagios and Wireshark.
• Resolved over 1500 technical support tickets annually while maintaining a 95% customer satisfaction rate, leveraging expertise in network
troubleshooting, hardware diagnostics, and proprietary software tools.
• Implemented network troubleshooting protocols using tools such as Wireshark and SolarWinds, reducing network downtime by 35% and ensuring
optimal system performance for over 500 end-users.
• Achieved a 25% decrease in network downtime by implementing advanced monitoring solutions and conducting regular system audits using tools like
Wireshark and SolarWinds over a period of 18 months.
EDUCATION
Bachelor (Honor) Program in Information Technology
Garden City University • 2022
SKILLS
Proficiency in networking technologies and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs Strong knowledge of network hardware and software, including Cisco, Juniper, and Palo Alto Networks Experience with network monitoring and management tools, such as Wireshark, SolarWinds, and Nagios Excellent troubleshooting and problem-solving skills
Effective communication and teamwork abilities Ability to work under pressure and meet deadlines