About the Candidate
Muhammad Safiullah Khan
Network Support Engineer
Rawalpindi Pakistan • +923075212184 • safiullahkhan.7836071@gmail.com
Enthusiastic and technically adept Network Support Engineer with hands-on experience in configuring
and troubleshooting computer networks and software issues. Skilled in resolving user problems
efficiently and effectively, ensuring the smooth functioning of IT systems. Proficient in various
networking tools and technologies, including Cisco routers and switches, TCP/IP, DNS, DHCP, VPN,
Wireshark, and Windows Server. Strong communication and active listening skills ensure clear
understanding and implementation of solutions. Dedicated to continuous learning and staying current
with the latest technologies to provide optimal support. Actively pursuing CCNA and HCNA
certifications. Seeking an entry-level Network Support Engineer position to leverage my skills and
contribute to an organization’s IT infrastructure and success.
SKILLS
- Configuring and troubleshooting network protocols in Cisco IOS, including NAT/PAT, VPN
Tunnels, ACLs, OSPF, EIGRP, and RIP - Setting up VLAN Trunks, Port Security, and Spanning Tree Protocols on Cisco switches
- Windows Server Administration, Office 365
- Installing, configuring, and managing Windows Server Active Directory, DNS, DHCP, NTFS file
shares, and Hyper-V - Performing network traffic analysis with Wireshark
- Network Performance monitoring using Zabbix and PRTG.
- Utilizing network utilities such as netstat, traceroute, and ping for troubleshooting
PROFESSIONAL EXPERIENCE
IT Support Specialist
APX Logistics Islamabad (Onsite)
Mar 2024 – Present
- Managed hardware and software inventory for effective patching and vulnerability management.
- Set up secure backup procedures and ensured data recoverability.
- Configured internet browsing security with web filtering and browser extensions.
- Enforced access controls via Active Directory, NTFS Shares authentication, and least privilege
principles. - Conducted regular risk assessments to identify and address security threats.
- Managing VMware ESXi hypervisor for virtual machine deployment and security.
- Managed logs and integrated IDS/IPS with SIEM for improved security incident response.
IT Support Intern
University Institute of Information Technology, Rawalpindi, Pakistan
Nov 2023- Feb 2024
- Managed hardware and software inventory for effective patching and vulnerability management.
- Set up secure backup procedures and ensured data recoverability.
- Configured internet browsing security with web filtering and browser extensions.
- Enforced access controls via Active Directory, NTFS Shares authentication, and least privilege
principles. - Conducted regular risk assessments to identify and address security threats.
- Managing VMware ESXi hypervisor for virtual machine deployment and security
- Managed logs and integrated IDS/IPS with SIEM for improved security incident response.
Cybersecurity Analyst Intern
Cyber Secured India (Remote)
Oct 2023 – Jan 2024
- Detected vulnerabilities through in-depth investigations and network scanning tools.
- Monitored for continued compliance with internal security controls, policies, regulations and laws.
- Coordinated with internal cloud and engineering teams to research potential security issues.
- Completed vulnerability and penetration testing.
- Conducted risk analysis and provided recommendations for remediation or mitigation.
- Maintained data processing activities functional and secure with regular risk assessments and tests.
- Network Traffic Analysis Using Wireshark, Wazuh Server for log management and analysis.
EDUCATION
Bachelor of Science in Computer Science
University Institute of Information Technology (PMAS) Rawalpindi, Pakistan, June 2024
CERTIFICATIONS & Trainings
- Certified Computer Network Associate (CCNA) Training – Technologixs Islamabad
- Introduction to Cyber Security- NAVTAC
- Google Cyber Security Professional – Coursera
- Blue Team Junior Analyst – Security Blue Team
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