Nekdil Khan

About the Candidate

NEKDIL KHAN

Riyadh, Saudi Arabia

Mobile: +966-597845673

Email: nekdilkhan@gmail.com

LinkedIn: Nekdil khan | LinkedIn
ABOUT
Enhancing Experiences | Building Careers | Driving Business Growth.

With a passion for customer journey optimization and talent acquisition, I specialize in creating seamless experiences that drive satisfaction, loyalty, and business success. Whether it’s designing customer-centric processes or identifying top talent, my goal is to bridge the gap between people, purpose, and performance.
• Customer Journey: I analyse touchpoints to enhance engagement, streamline interactions, and elevate brand perception.
• Recruitment & Talent Strategy: I connect organizations with the right talent, ensuring cultural and professional alignment for long-term success.
• Business Impact: Through data-driven insights and strategic solutions, I help businesses grow by focusing on both customer and employee experience. Let’s connect and collaborate to create meaningful experiences—whether for customers or careers!
KEY SKILLS & EXPERTISE
• Full-cycle recruitment (candidate sourcing, screening, interviewing, onboarding)
• Expertise in LinkedIn Recruiter, Monster Gulf, Naukri Gulf, Expatriate.com & ATS systems
• Strong knowledge of Saudi Labour Law, visa processing, and compliance
• Direct sourcing and headhunting strategies
• Internal and external recruitment management
• Employer branding and talent engagement
• HR process optimization and policy implementation
• Confidential handling of HR information
• Effective coordination with internal & external stakeholders
• Customer Experience & Journey.

PROFESSIONAL EXPERIENCE

STC | Riyadh, Saudi Arabia.
Customer Experience Analyst | Jan 2025- Present.
• Perform routine tasks in the design of various end – to – end product development initiatives, including market research, competitor intelligence, market/product segmentation, etc., under the guidance of immediate seniors.
• Assist in collating market/pricing data of STC’s products and services by coordinating with relevant market research companies, as guided by immediate seniors.
• Perform administrative tasks in marketing and corporate communication planning, implementing, reporting, documenting and monitoring activities, in an accurate and timely manner.
• Coordinate externally with relevant vendors, including printing staff, graphic designers, and event managers, etc. and escalates all their marketing material development queries to concerned personnel.
• Participate in STC’s branding initiatives, including brand image analysis and brand communication by performing all administrative tasks involved and supporting seniors in data analysis, when required.
• Assist in implementing all approved external communication plans related to media relations, event management, digital marketing and public relations, under the guidance of the immediate senior.
• Collate all approved technical reports relevant to marketing and corporate communications for future reference and record keeping.

Intigral by STC | Riyadh, Saudi Arabia
Recruitment & Onboarding Executive | June 2022 – Dec 2024.
• Source, screen, and interview candidates to meet organizational needs.
• Manage the full-cycle recruitment process, from sourcing to onboarding.
• Conduct pre-screening interviews and present shortlisted candidates.
• Oversee employment contracts, offer letters, and consultancy agreements.
• Facilitate onboarding, including travel arrangements and accommodation.
• Ensure compliance with immigration documentation and HR policies.
• Enhance onboarding procedures to improve candidate experience.

3i Infotech Saudi Arabia | Riyadh, Saudi Arabia
Talent Acquisition Specialist | 2019 – May 2022
• Designed and implemented recruitment strategies for multiple clients.
• Managed job postings and talent sourcing via LinkedIn, Naukri Gulf, and Expatriate.com.
• Partnered with hiring managers to define job requirements and selection criteria.
• Ensured timely offer rollouts, visa processing, and legal documentation.
• Collaborated with the sales team to fulfil client hiring needs within deadlines.
• Oversaw onboarding processes and facilitated smooth new-hire transitions.

Associate HRMG | Jan 2016 – April 2019
• Led recruitment campaigns and talent acquisition initiatives.
• Developed and placed job advertisements across multiple platforms.
• Coordinated interviews and provided candidate evaluations.
• Managed HR operations, including visa processing, Iqama renewal, and insurance.
• Drafted employment contracts, offer letters, and other legal documents.

Sang Lee Group | Riyadh, Saudi Arabia
HR & Recruitment Officer | April 2015 – Dec 2016
• Developed manpower recruitment plans based on organizational goals.
• Utilized various sourcing methods, including job portals and recruitment agencies.
• Reviewed applications, screened candidates, and conducted interviews.
• Enforced HR policies related to recruitment and performance appraisals.

EDUCATION
MBA in Human Resources Management | Peshawar University, Pakistan | 2012 – 2013 BBA (Hons) in Human Resources Management | Peshawar University, Pakistan | 2007 – 2011
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
• Naukri Gulf Certified Recruiter
• LinkedIn Certified Recruiter
• Employer Branding to Attract Talent (LinkedIn, SHRM, HRCI)
• Talent Sourcing Certifications (SHRM, HRCI, CPE, LinkedIn)
• HR Analytics (Coursera)
• Cybersecurity Awareness for HR Professionals
• Hire Better, Hire Faster with Social Media & Digital Platforms