Shahrukh Abdullah Toor

About the Candidate

Shahrukh Abdullah Toor Open Work Visa – Transferable Iqama

Address: Taif, KSA | Cell: +966 53 154 0419 | Email: shahrukh.toor1@gmail.com | https://www.linkedin.com/in/shahrukhtoor/

Supply Chain and Operations Manager

Skilled in Supply Chain Management, Operations Optimization and Strategic Planning

Profile

A results-driven Supply Chain and Operations Professional with over 5 years of work experience at fast-paced hyper-growth startups

and multinational FMCG organization. Proven expertise in cost optimization, process improvement, inventory management, transport,

logistics, and vendor or client relations. Strong leadership and problem-solving abilities, with a track record of driving efficiency and

achieving cost savings in line with sustainability.

A strong personality with the ability to lead a large-scale team and operations. A skilled communicator who easily develops

understanding and good relationships with peers, stakeholders, and clients.

Skills, Competencies & Interests

Supply Chain Management | Demand Management | Project Management | Sortation Management | Vendor Management

Vendor Development | Operations Management | Contract Management | Spend Management | Inventory Management

Strategic Sourcing | Planning & Analysis | Pricing Strategy | Business Analyst | Business Excellence | Training & Workshops

Logistics | Transportation | Entrepreneurship | Procurement | Operations | Strategy

ChatGPT | Data Analytics | MS Office Suite | ERP | Power BI | SAP

Negotiation Skills | Problem-Solving | Decision-Making | Leadership Skills | Communication | People Management

Interpersonal Skills | Critical Thinker | Analytical Thinking | Strategic Thinking

Career Snapshot

Position Organization Tenure

Inventory & Last Mile Lead Dastgyr Jun 2022 – Jul 2022

Retail Operations Manager Airlift Jan 2022 – May 2022

District Manager Airlift Nov 2021 – Dec 2021

Operations Manager Airlift Sep 2021 – Oct 2021

Supply Lead Strategist Kamayi Jun 2021 – Aug 2021

Associate – Global Insights Atheneum Mar 2020 – May 2021

Operations Associate Genesis Sep 2018 – Sep 2019

Employment Profile

Team Lead (Supply Chain), Nestlé Pakistan Aug 2022 – Present

▪ Directing end-to-end operations, planning, and resource allocation for handling inbound of 12,000+ local and imported

vehicles, transporting raw materials & packaging valued USD 800 million for production across 5 factories nationwide.

▪ Effectively managing ambient, controlled, and cold store warehousing, inventory management, and outbound of 1600+

material SKUs, while handling 25,000 in-house and 8,000 3PL pallets, stillages, oil and pulp drums at all sites.

▪ Capacity mapping for factory wide visibility and more efficient utilization of warehouse space and 100+ resources through ABC

classification, multiskilling and upskilling while achieving a cost reduction of PKR 18 million per annum.

▪ Leading supply chain optimization, automation and sustainability projects meeting Nestle global targets, achieving a cost saving

of PKR 40 million, along with a reduction of 280 tons per annum in GHG emissions and plastic.

▪ Career uplifting and competency development of the team working as Education & Training Pillar lead of Factory Supply Chain.

▪ Analyzed supply chain data to identify improvement areas and address operational challenges while optimizing processes.

▪ Ensuring availability and productivity of MHEs and MHE operators, while optimizing costs and reducing overtimes by 70%.

▪ Implementing global safety standards and protocols fostering a factory-wide safe compliant culture and environment.

▪ Comprehensive tracking, reporting, and development of KPI frameworks to enhance accountability and efficiency.

▪ Conducting annual career ratings, performance and development evaluations of the Factory Supply Chain team.Inventory & Last Mile Lead, Dastgyr Jun 2022 – Jul 2022

▪ Classified and cleansed all active, dormant and duplicate SKUs for the ease and accessibility of the category team and suppliers.

▪ Managed the marketplace and inventory warehouse facilities and teams collectively for inbound and outbound operations.

▪ Led the last mile operations team including administration, route planning, fleet optimization, and resource management.

▪ Inventory control and audit of more than 10,000 SKUs in our stock and on our marketplace platform.

Retail Operations Manager, Airlift Technologies Jan 2022 – May 2022

▪ Achieved operational excellence with improved Order Fulfillment time, Order Accuracy, Order Complaints and Returns, Stock

Accuracy and Replenishment across 5 different warehouses with different challenges in the Lahore region.

▪ Conducted recruitment for multiple dark stores, built and developed a team of 9+ live operation leads, 80+ store operators,

and 50+ other operations staff including cashiers, admin operators, security team, and delivery riders.

▪ Inventory management of 5000+ FMCG and household SKUs per site with objective to reduce damages with on time

replenishment of stock and minimized out of stock (OOS) situations for greater customer satisfaction.

▪ Maintained P&L at regional level across all sites with deep analysis of cost overheads including payroll, utilities, maintenance,

packaging, and inculcating a reduction in the overall spend by 24%.

▪ Launched the electronics category with 60 mins delivery along with entire operations framework across the PK Market.

District Manager, Airlift Technologies Nov 2021 – Dec 2021

▪ Successfully led retail and delivery operations, resources, and logistics for fulfillment of 500+ average orders per day valuing

PKR 1.5 million with stellar achievement levels in all key performance indicators.

▪ Led growth, expansion and multiple dark store launches in the region from property acquisition, infrastructure, inventory, audit

to setting the delivery polygon, testing orders and final go live, all within a 2-month timeline for each site.

▪ Evaluated operations and processes to identify breakages and improvement areas to bring around 5+ product level changes

and 15+ operational process revamps with the compliance and product teams.

▪ Sustained KPIs and metrics above 96% and leading the scoreboard of highest performing dark stores across the company while

managing multiple dark stores at district level.

▪ Developed and formulated operations playbooks, career progression frameworks, people policies and systems at district level.

▪ Inculcated a sense of ownership and accountability throughout my team to build uphold standards and compliance.

Warehouse Operations Manager, Airlift Technologies Sep 2021 – Oct 2021

▪ Managed entire warehousing operations and trained the entire team for one of the first dark stores in the Lahore region.

▪ Cross-functional collaboration with infrastructure, product, and delivery teams to effectively solve on-ground problems.

▪ Led multiple initiatives to reduce operational costs by 30% in line with company goals and below industry benchmarks.

▪ Identified problems and implemented solutions to achieve target KPIs and make operations effective and sustainable.

Supply Lead Strategist, Kamayi (Facilitative Employment Services) Jun 2021 – Aug 2021

▪ Maintained partnerships with educational institutes and organizations to ensure consistent pool of candidates for jobs.

▪ Resource management of all communications, registrations, and marketing campaigns as per the allocated budget.

▪ Responsible for creating the SOPs and playbooks for smooth and efficient operations without any breakdowns.

▪ Built and managed the database into an accessible and user-friendly platform for the recruitment team.

▪ Implemented quality checks to ensure the quantity and quality of candidates onboarded.

Associate – Global Market Operations, Atheneum Mar 2020 – May 2021

▪ Gathered key market intelligence and insights through market research to support clients’ major strategy and investment

decisions in diverse industries across the globe.

▪ Managed relationships with 50+ clients and 500,000+ experts in our pool, while onboarded more industry experts and C-level

executives on the company platform.

▪ Connected industry experts with consulting firms, private equity, hedge funds, and other financial institutions globally.

▪ Focused and understood client projects and delivered quality results within the budget and timeline of the client.

Operations & Supply Chain Associate, Genesis Sep 2018 – Jul 2019

▪ Ensured smooth running of the company supply chain, operations, manufacturing, and customer orders.

▪ Managed vendor & customer relationships, raw material utilization, and overhead spending.

Education

Bachelor of Science (Honors) Double Majors in Economics & Political Science

Lahore School of Economics

May 2019