Syed Muneeb Ali

About the Candidate

Syed Muneeb Ali
Product & Operations Director
Karachi, Pakistan (Currently based in Dubai, UAE)
syedmuneebali@live.com | www.syedmuneebali.com | LinkedIn: Profile
+971 561 616849 | +923 322 583668

Professional Summary
I am a seasoned leader with over 20 years of experience in driving product development, project management, and operations. I have a proven track record of leading cross-functional teams, delivering complex projects on time and within budget, and enhancing operational efficiency. Fluent in English, Urdu, and Arabic, I excel in navigating diverse business environments and am currently based in Dubai, leading transformative projects. My expertise includes leveraging cutting-edge technologies and international market insights to develop innovative solutions that drive business success.

Career Highlights
20+ Years of Experience: Proven track record in product development, project management, and operations.
292 Projects: Successfully managed and delivered numerous complex projects internationally.
Leadership & Team Management: Skilled in leading and mentoring cross-functional teams.
Technological Proficiency: Expertise in leveraging advanced technologies to drive business success.
Award-Winning Performance: Recognized with multiple awards for outstanding contributions and performance.
Key Expertise
Strategic IT Leadership
Product & Project Development Lifecycle Management
Operational Efficiency & Optimization
Technological Proficiency & Innovation
Stakeholder Engagement & Collaboration
International Business Operations

Work Experience
IT Product & Operations Director, Soultek FZCO
Dubai, UAE | October 2021 – Present

Aligned IT strategy with business goals to drive innovation and growth.
Managed the product lifecycle from conception to launch, overseeing a team of 45+ professionals.
Streamlined processes to enhance efficiency and reduce costs.
Implemented cutting-edge solutions to meet business needs.
Led B2B, B2C, and B2G projects, collaborating with international partners.
Key Achievements:

Completed 10 major international projects successfully.
Received three achievement awards for outstanding contributions.
Awarded Best Performance Award for excellence in operations and product development.
Sr. Business Product Manager, Ezone Business Private Limited
April 2019 – October 2021

Developed comprehensive marketing strategies for Ecommerce B2B and B2C products.
Conducted thorough evaluations of product development projects to determine ROI.
Managed budgets and optimized resource allocation for product development and marketing.
Led initiatives for product innovation and improvement based on market trends and customer needs.
Achievements:

Increased product visibility and sales by 30% within the first year through effective marketing strategies.
Exceeded sales targets by 25% through successful product launches.
Improved customer retention rates by 20%.
Senior Program Manager, Dusky Solution
January 2017 – March 2019

Organized and managed complex projects and programs internationally.
Developed new programs, including long-term goals, budgets, and operating plans.
Ensured adherence to quality standards and best practices.
Achievements:

Increased efficiency by 20%.
Managed budgets resulting in 15% cost savings.
Achieved a 90% stakeholder satisfaction rate.

Education & Certifications
Master of Computer Science (MSCS) – Dadabhoy Institute of Higher Education
Bachelor of Computer Science (BSCS) – Dadabhoy Institute of Higher Education
Certifications: PMP, ScrumMaster, ITIL, CISSP, CCNA, Lean Six Sigma Green Belt, and more.

References
Mr. Shehriar Ashraf – Chief Technology Officer, Soultek FZCO
Mr. Will Bow Yong – Vice President of Operations, Ezone Business Private Limited
Mr. Owais Ahmed – Chief Technology Officer, CNN Communication
Emily Brown – Operations Director, ASCL-Logistics & Clearing Forwarding
David Williams – Head of Customer Experience, Major Telecom Company